Posted by Aimee , Dec 31, 2018
"Last week, I attempted to update my iPhone to iOS 12, but it won't and only to get a message saying "an unknown error 2006 occurred". What should I do? Is anyone can help? Thanks a lot."
Well, it is indeed an annoying problem. For why error 2006 happens, the reasons are varied. Like the user in the above question, the process of restoring or updating your iOS device would suddenly end and the error 2006 occurs. Luckily, some good solutions are listed in the following post. Check them out now and have a try.
Method 1: Try to restart your iDevice.
Method 2: Update iTunes to the latest version to check whether this error still occurs.
Method 3: Try another USB cable if this is a USB problem.
Method 4: Check your USB connections following the guidance below:
- Disconnect your iDevice, then reconnect it. Disconnect all other USB devices from your computer, besides your keyboard and mouse. Then, reconnect your iOS device.
- Plug your iPhone directly into one of the computer's USB ports. Try to switch to another USB port or try to connect your iDevice to a different computer.
- Shut down your security software on your computer, restart your computer to check whether the problem is still there.
Method 5: Hard reset your iPhone
Before hard resetting your iPhone, please make sure you have backup your iPhone in advance.
- Turn off your iPhone > Launch iTunes on your PC.
- Press and hold the Power button and Home(iPhone 6/6s and earlier models)/Volume down button(iPhone 7/7 Plus) to reset your iPhone.
Press Volume Up, then Volume Down, press and hold the Power button until you see the Apple logo(iPhone X/XS/XS Max/XR). Then all your iPhone data shall be removed.
Step 3: Connect your iPhone with PC > Restore your iPhone from iTunes.
If this is a system problem on your iPhone, then you need RecoveryTool Fix Recovery to help you, which is a powerful recovery tool which can help you fix your iPhone without any data loss.
Step 1: Choose the Repair feature
As you know, firstly, download, install and run the software on your PC. Choose "iOS System Recovery" from the dashboard window.
After it, connect your iPhone to your PC via USB cable. Once the program detects your device, tap on "Start" to go on.
Step 2: Download and select firmware
In this part, the software will offer the latest version of iOS for you to download. Click on "Repair" and then wait for the program to finish the process automatically.
Step 3: Start to fix error 2006
Once the download is done, the program will start fixing the iOS. This will take your iDevice out of recovery mode, or Apple logo looping, you are well on the way to coring iTunes error 2006. A few minutes later, you will be notified that your iPhone is restarting back in normal mode.
Easily and safely, why not having a try now?