Posted by Aimee , Aug 21, 2020
"I have restored the iPhone 11 through iTunes backup. The battery life is displayed as 60%, and everything else is normal. When using the phone, the screen is blank. Hard restart the iPhone, but get a white screen with a black Apple logo. What should I do?"
An iPhone that keeps showing a white screen with a black Apple logo is a scene that many people have encountered. People may be annoyed because it is not easy to deal with. Software damage, iOS system failure, hardware damage or other reasons may cause this failure. This requires professional personnel to confirm the cause of the problem. Any reckless operation may result in the loss of data or permanent damage to the equipment. Are there other options? Fortunately, we have found some effective solutions so that users can troubleshoot and fix this problem.
Reasons for iPhone white screen with black Apple logo
There are many reasons for the iPhone white screen of death. Generally speaking, these two are the most important factors:
1. Hardware failure.
- The screen cable connected to the iPhone motherboard is damaged or loose.
- Exceeded the screen life.
- The mobile phone falls from a height, causing the internal parts of the device to loosen.
2. Software failure.
- The operating system update failed.
- iPhone jailbreak failed.
The iPhone is stuck on a white screen with a black Apple logo. You don't need to worry too much. Here is a summary of some common solutions.
1. Hard reboot.
Most iOS errors can be fixed by a hard reset.
Older models such as iPhone 7.
- Press the "Home" button and "sleep/wake" at the same time.
- Release the button when the Apple logo flashes.
Follow-up models such as iPhone 8.
- Press and hold the volume up button. Then let it go.
- Press and hold the volume down button. Then let it go.
- Press the side button. When the Apple logo appears on the iPhone screen, release the button.
2. Try the device firmware update mode.
This mode is also called DFU mode, which can be modified without starting the iOS system.
- Install the latest version of iTunes on your computer. After starting it, connect the iPhone to the computer. Then turn off the phone.
- According to the iPhone model, the operations are as follows.
For iPhone 7 and newer models, press the "Side" button and "Volume Down" button at the same time.
For iPhone 6 and older models, press the "sleep/power" button and the "Home" button at the same time.
- Release the sleep, power, or Side button immediately after 10 seconds, and keep pressing the other buttons.
-If it is in DFU mode, the iPhone screen will be black. After that, just follow the interface prompts on iTunes to operate.
If the iPhone is stuck in the device firmware update mode, then another tutorial is needed.
3. Try the recovery mode.
If you don't know how to put the iPhone in recovery mode, you can follow the procedure below.
- Install the latest version of iTunes on your PC or laptop, but do not run the software. Then press the power button to force restart the iPhone.
- Connect iPhone to the computer via USB cable.
- iTunes will detect that there is a problem with your iPhone. Then click "Update" in the pop-up window on the computer desktop. iPhone will be updated to the new iOS version, but all data and settings on your iPhone will be lost. You need to restore the device from iTunes or iCloud backup files.
After eliminating the hardware failure factors, using RecoveryTool Fix Recovery to fix this problem can get unexpected results. This type of tool is often used to repair iOS.
1. Download the software to the computer and start it. Then connect the device to the desktop computer via a USB cable. Select "iOS System Recovery" mode, and then check "Start" to continue.
2. The repair tool will automatically detect your iOS device information and recommend the appropriate firmware. This is necessary if you want to repair your iPhone, so just download it as suggested.
3. After the download process is complete, the program will begin to repair your device. This will take a few minutes, so please be patient until your device's white screen error disappears and returns to normal again.
If none of the above methods can solve the iPhone stuck on a white screen with a black Apple logo, then you need to contact a genius.